Privacy Policy
Privacy Policy - PRIVACY POLICY.
The website address is: https://twerk.gr
We collect information about you during your browsing on our website and during the process of completing your order in our store.
The management and protection of your personal data is governed by the terms of the General Data Protection Regulation - GDPR.
What we collect and store
As you visit our website, we will track:
The products you have viewed: we will use this to show you, for example, products you have recently viewed.
Location, IP address and browser type: we will use it for purposes such as estimating taxes and shipping costs.
Shipping address: we will ask you to enter this address so that we can, for example, estimate shipping costs before you place an order as well as ship your order.
When you purchase from us, we will ask you to provide information such as your name, billing address, shipping address, email address, phone number, and optional account information such as username and password.
We will use this information for purposes such as:
Sending your account and order information.
Responding to your requests, including returns and complaints.
Payment processing and fraud prevention.
We may also process your account, in our store.
Meeting our legal and tax obligations that we have.
Improving our store offers.
Sending marketing messages, if you choose to receive them.
Payments
We accept payments via Paypal and credit or debit cards.
Cookies
To enable us to offer a personalised service, we use alphanumeric identification files called cookies. Cookies are divided into permanent and session cookies: permanent cookies remain on your hard drive after you have finished your visit, remembering a wide range of data which are used for the next visit. Session cookies are only used to recognise that you are visiting the site, so that we do not need to ask you for a password on all pages that involve a data transaction. These are deleted immediately after you leave the site.
If you leave a comment on our site, you can choose to have your name, email address and website saved in cookies. These are for your convenience so that you don't have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and log in to the site, we will create a temporary cookie to determine if the browser accepts cookies. The cookie does not contain any personal information and is deleted when you close your browser.
When you log in, we will also create several cookies to store your login information and screen options. Login cookies last for two days and screen options cookies last for one year. If you select "Remember me", your login will remain for two weeks. If you log out of your account, the login cookies will be removed.
We will also use cookies to keep track of the contents of your shopping cart while you browse our site.
Embedded content from other websites.
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in exactly the same way as if the visitor visited the other website.
These sites may collect data about you, use cookies, incorporate additional third-party tracking, and track your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that site.
Who on our team has access to information about you
Members of our team have access to the information you provide to us and can view and process that information. For example, both administrators and store managers have access:
Order details such as products purchased, when they were purchased and where they were to be sent,
and
Customer information such as full name, email address, and billing and shipping information.
Our team members have access to this information to help fulfill orders, process returns, and support you.
What we share with third parties
We share information with third parties to help us: advertise our products to you, sell our products to you, ship your orders to you, and store data about your orders.
Data required to process transactions through banking, or credit card transactions. In this case your personal data is managed by the bank through which the transaction is executed.
If you leave a comment, the comment and its metadata are kept indefinitely. This is so that we can automatically recognise and approve the comments that follow, rather than keeping them in a moderation queue.
For users who register on our site, we also store the personal data they enter in their user profile. All users can view, edit or delete their personal data at any time (except that they can change their username).
If you make an account, we will store your name, address, email and phone number, which will be used for future orders.
Generally, we collect, store and use information about you for as long as we need that information or are legally required to continue to retain it, for the purposes set out above.
For example, we will store order information for 10 years, for tax and accounting purposes.
This includes name, email address and billing and shipping addresses.
We will also store comments or reviews if you choose to leave them.
What rights you have to your data
If you have an account on this website or have left reviews, or placed an order, you can request to receive an extracted record of the personal data we hold about you, including any data you have provided to us. You can also request that we delete the personal data we hold about you. This does not include data that we are required to keep for administrative, legal, tax, or security reasons.
Multimedia / Images / Data
Visitors to the site, are NOT permitted to download and extract, any data and images from the site.
Changes to your Privacy Policy.
This Policy is an integral part of the General Terms and Conditions of Use and Transactions of the website and is an integral part of them.
Any changes to the Privacy Policy will be notified immediately to the contact email address you have provided.
The website address is: https://twerk.gr
We collect information about you during your browsing on our website and during the process of completing your order in our store.
The management and protection of your personal data is governed by the terms of the General Data Protection Regulation - GDPR.
What we collect and store
As you visit our website, we will track:
The products you have viewed: we will use this to show you, for example, products you have recently viewed.
Location, IP address and browser type: we will use it for purposes such as estimating taxes and shipping costs.
Shipping address: we will ask you to enter this address so that we can, for example, estimate shipping costs before you place an order as well as ship your order.
When you purchase from us, we will ask you to provide information such as your name, billing address, shipping address, email address, phone number, and optional account information such as username and password.
We will use this information for purposes such as:
Sending your account and order information.
Responding to your requests, including returns and complaints.
Payment processing and fraud prevention.
We may also process your account, in our store.
Meeting our legal and tax obligations that we have.
Improving our store offers.
Sending marketing messages, if you choose to receive them.
Payments
We accept payments via Paypal and credit or debit cards.
Cookies
To enable us to offer a personalised service, we use alphanumeric identification files called cookies. Cookies are divided into permanent and session cookies: permanent cookies remain on your hard drive after you have finished your visit, remembering a wide range of data which are used for the next visit. Session cookies are only used to recognise that you are visiting the site, so that we do not need to ask you for a password on all pages that involve a data transaction. These are deleted immediately after you leave the site.
If you leave a comment on our site, you can choose to have your name, email address and website saved in cookies. These are for your convenience so that you don't have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and log in to the site, we will create a temporary cookie to determine if the browser accepts cookies. The cookie does not contain any personal information and is deleted when you close your browser.
When you log in, we will also create several cookies to store your login information and screen options. Login cookies last for two days and screen options cookies last for one year. If you select "Remember me", your login will remain for two weeks. If you log out of your account, the login cookies will be removed.
We will also use cookies to keep track of the contents of your shopping cart while you browse our site.
Embedded content from other websites.
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in exactly the same way as if the visitor visited the other website.
These sites may collect data about you, use cookies, incorporate additional third-party tracking, and track your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that site.
Who on our team has access to information about you
Members of our team have access to the information you provide to us and can view and process that information. For example, both administrators and store managers have access:
Order details such as products purchased, when they were purchased and where they were to be sent,
and
Customer information such as full name, email address, and billing and shipping information.
Our team members have access to this information to help fulfill orders, process returns, and support you.
What we share with third parties
We share information with third parties to help us: advertise our products to you, sell our products to you, ship your orders to you, and store data about your orders.
Data required to process transactions through banking, or credit card transactions. In this case your personal data is managed by the bank through which the transaction is executed.
If you leave a comment, the comment and its metadata are kept indefinitely. This is so that we can automatically recognise and approve the comments that follow, rather than keeping them in a moderation queue.
For users who register on our site, we also store the personal data they enter in their user profile. All users can view, edit or delete their personal data at any time (except that they can change their username).
If you make an account, we will store your name, address, email and phone number, which will be used for future orders.
Generally, we collect, store and use information about you for as long as we need that information or are legally required to continue to retain it, for the purposes set out above.
For example, we will store order information for 10 years, for tax and accounting purposes.
This includes name, email address and billing and shipping addresses.
We will also store comments or reviews if you choose to leave them.
What rights you have to your data
If you have an account on this website or have left reviews, or placed an order, you can request to receive an extracted record of the personal data we hold about you, including any data you have provided to us. You can also request that we delete the personal data we hold about you. This does not include data that we are required to keep for administrative, legal, tax, or security reasons.
Multimedia / Images / Data
Visitors to the site, are NOT permitted to download and extract, any data and images from the site.
Changes to your Privacy Policy.
This Policy is an integral part of the General Terms and Conditions of Use and Transactions of the website and is an integral part of them.
Any changes to the Privacy Policy will be notified immediately to the contact email address you have provided.